You asked for feedback, so here it is. I wanted a specific shower enclosure from Mira and did an internet search for the specific item. There were plenty of hits from the Mira website but very few from supplying retailers. Yours was one of the two sites that I managed to find and I chose yours because of the excellent and easy to use web site. The prices were good and I placed an order online. I subsequently realised that I had made an error on the size and called you to change the order. This was done quickly and efficiently without any drama. The enlosure arrived today as promised and has been unpacked ready for assembly. No damage. Excellent. Really happy with my purchase.
Hi Stephen the shower screen arrived safely on Friday, thanks for sorting that out. It is now installed and in use!! My mum is very happy with the quality of the screen and how it looks (was a replacement for a previous one which broke). Thanks very much for the good service from your company.
Thank you for sorting out the shower cubicle for us, the bathroom has been stripped out and now awaiting refitting.
I have been having problems with our upstairs bathrooms (we have 30 bedrooms all with en-suites) for a few years, trying to keep them watertight, but with dry lined walls, the grout and silicone soon starts to weaken and we struggle to prevent water damage, as the rooms are in use 365 days of the year (we don't close), with it sometimes being difficult to get rooms set aside for maintenance, due to their demand.
Our accommodation blocks in New Zealand & America, however don't have the same issues (100+ bedrooms with en-suites), as both countries tend to use fully enclosed (Plastic) shower cubicles, which I have subsequently been trying to find here in the UK.
I only found your website by chance, during one of my periodic searches for such cubicles (I have found another since then), and I am hoping that it will mitigate some of my previous problems, regarding water damage.
As I was quite specific about what I was looking for, it was the images that I first selected and that led me to your web page of the Kinedo Cubicle. I found it easy to navigate once on the site.
I will add though, that I have been impressed with your customer service which would certainly lead me to use you again.
'Thank you for your e-mail telling me that the shower is being delivered tomorrow.
I was looking for aMira Play shower to replace the one we already have. I searched the internet to find a replacement and was pleased to find that you stocked this shower.
Unfortunately it was not compatible with the half-inch male connectors on the mixer tap/rose.
I now have the correct hose from Grohe.
The problem identified was there was not a code for the mixer tap hose.
I would like to take this opportunity of complementing you on the exemplary service and dedication you have shown in resolving this problem.
I can recommend Shower Selector without any reservations whatsoever.
With kind regards'
'Great service from you Steve, just ordered the Aqualisa shower'
'Superfast delivery and very clear communications all the way. Appreciated.'
'Apologies for the mix up in my order. Thank you for sorting it out so quickly! The showers are installed, and we couldn't be more pleased with them.'
Got the Grohe taps and shower pack, installed, enjoying...Thank you!
'The Bathroom has all been fitted now, delighted with it!'
You asked for feedback on the purchase.
I purchased from you because you seemed to be knowledgeable on the product and you provided additional information that as a novice I did not have.
Your price on the shower was good, and you were prepared to be flexible and reduce the price of the Salamander shower pump. You acknowledged that your prices were not as good as some of your competitors, and you were keen to do something about it to get the business.
Free postage helped. You seemed to be people keen to engage with the customer and do business. This gave me confidence and made it less likely for me to go elsewhere.
'Just a quick thank you for the refund I recieved on a shower that I found wasn't needed. Easy delivery and return added up to a very good service. I will certainly use this site again for any future shower needs and will be recommending it to friends. Have a merry Xmas and prosperous new year all who work at showerselector.com. Happy customer from Sheffield'
'I appreciate your help. Brilliant customer service. Thanks and Happy Christmas.'
Thanks for the advice. So will contact you with the order for the bathroom and shower after Xmas now. I will be in touch in due course. Regards.'
I found your website simply through Google, which threw up lots of different shower screens and after much research your site offered the best deal on this particular shower screen. Ordering was quick and easy, paying was also straightforward. Regards.'
'Mira Advance Electric Shower arrived yesterday, very speedy delivery. Can't wait to install it, will really finish off the bathroom in style. Wouldn't hesitate to recommend Showerselector.'
'Received the Kinedo Consort Cubicle yesterday, thanks for all you help.'
'Great, received Mira Vision shower quickly, haven't fitted yet but good service!'
'Your website is very clearly set out and easy to navigate. Mira Elevate Shower Cubicle looks great, very good price too'.
'Hi Stephen, Thanks for the email regarding delivery.
Chose to buy from you as you stocked the shower I wanted at the best price.'
'Hi, Many thanks for your quick response the advice is very helpful.I have already brought the shower tray. Many thanks and Kind regards.'
'Hi Stephen. Thanks for the info, I'll talk with my installer and place the order next week.
'Thanks for help (and patience) We will be needing these Kinedo cubicles very soon'
'With regard to why I chose to purchase from yourselves. Your price was very competitive but the compelling factor was probably the free shipping, as shipping is almost a hidden addition cost. I thought your website was very clear and easy to order from. Thanks'
'Two reasons - the offer was very reasonable and the reviews I read of your company were very positive from previous satisfied customers. Kind regards.'