Returns and Cancellation Policy

All product(s) that are requested for return, should be undamaged and in a re saleable condition, in their original packaging.

We will be happy of course to advise you, as to a replacement product(s), if you have inadvertently ordered the wrong item(s).


You have a right to return goods within 14 calendar days of receiving them, in line with the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, details of which can be found here


Notice of cancellations must be made in writing to; The Selector Group, 1 Rosebay Road at Durham Air Conditioning, Littleburn Industrial Estate, Langley Moor, Durham. DH78HJ or by email to within 14 calendar days of receipt of goods(s).